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Delivery options and free returns highly important to Asia Pacific’s online shoppers, finds DHL eCommerce global survey

  • Written by Media Outreach
  • Online shoppers in the region expect to have more flexible and convenient delivery options, with a preference for home delivery
  • Survey respondents claim quicker delivery times and real-time tracking tend to improve their online shopping experience
  • Fear of fraud is a barrier of cross-border online purchase
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