IR Enables Cloud Migration for 18,000 Contact Center Agents

Written by PR Newswire

IR's customized solution ensures a high-quality experience as the customer migrates from legacy to new platforms.

SYDNEY, March 15, 2023 /PRNewswire/ -- IR (ASX:IRI), a leading global performance management and analytics provider, announced enhanced support for a Fortune 100 health insurance company transitioning its contact center to the Genesys...

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