Informal feedback: we crave it more than ever, and don't care who it's from

Written by The Conversation

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The COVID-19 crisis has changed the way many of us work. With the switch to working from home, in particular, a fundamental workplace behaviour has gone by the wayside.

Informal feedback.

At the office it is easy to get, and give. But working from home makes it hard. Every interaction requires dialling a number, typing out a message or...

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