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CommsChoice becomes Australia's first vendor of Contact Centre for Microsoft Teams Direct Routing

  • Written by PR Newswire

SYDNEY, Nov. 16, 2020 /PRNewswire/ -- Leading cloud communications provider, ASX listed CommsChoice Group Limited (ASX: CCG), today announced that it has expanded its Microsoft Teams Direct Routing solution to include Contact Centre functionality, allowing companies to implement a call centre natively within their Teams...

Read more: CommsChoice becomes Australia's first vendor of Contact Centre for Microsoft Teams Direct Routing

Improving Internal Feedback Loops Through CMS-Based Commenting and Versioning

Collaboration is essential for successful digital content creation. Unfortunately, in many companies, the feedback mechanism between marketing, design, product and development functions is less than cohesive. For example, feedback is left in email chains, instant chat messages, or within locked... Read more

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