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Infosys Launches AI-driven Solution to Automate Helpdesk Operations

  • Written by PR Newswire
Infosys Launches AI-driven Solution to Automate Helpdesk Operations

'Infosys Cognitive Email Workbench' leverages Blue Prism's Digital Workforce to drive Intelligent Automation

BENGALURU, India, Aug. 26, 2020 /PRNewswire/ -- Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the launch of AI-driven 'Cognitive Email Workbench' solution that gives...

Read more: Infosys Launches AI-driven Solution to Automate Helpdesk Operations

Improving Internal Feedback Loops Through CMS-Based Commenting and Versioning

Collaboration is essential for successful digital content creation. Unfortunately, in many companies, the feedback mechanism between marketing, design, product and development functions is less than cohesive. For example, feedback is left in email chains, instant chat messages, or within locked... Read more

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