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IR further extends end‑to‑end observability for contact centers with Collaborate for NICE CXone

  • Written by PR Newswire
IR further extends end‑to‑end observability for contact centers with Collaborate for NICE CXone

SYDNEY, June 18, 2026 /PRNewswire/ -- Integrated Research ("IR"), a leading global observability software provider, today announced that its UC&C observability solution, Collaborate, now supports NICE CXone, one of the world's most widely adopted cloud contact center platforms.

Part of the release of Prognosis 13.3, IR's core observability...

Read more: IR further extends end‑to‑end observability for contact centers with Collaborate for NICE CXone

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